Refund policy
Return & Refund Policy
All Sales Are Final
Thank you for shopping with us. We carefully inspect our products before they are shipped to ensure they meet our quality standards.
All sales are final. We do not accept returns, exchanges, or refunds for items that are not defective or damaged upon delivery.
Before placing your order, please carefully review your product selection, size, color, and other order details. We are unable to provide refunds or exchanges due to incorrect size selections, change of mind, or purchasing the wrong item.
Damages and Issues
Please inspect your order as soon as you receive it. If your item arrives damaged, defective, faulty, or you receive the wrong item, please contact us within 7 days of receiving your order so that we can review the issue and make it right.
To report a damaged or faulty item, please contact us at codiciaclothing@gmail.com and include:
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Your order number
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Photos or videos clearly showing the damage or defect
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A description of the issue
Once we receive your request, we will review the information provided. If the item is confirmed to have arrived damaged, defective, or faulty, we may offer a replacement or refund.
We may request that the item be returned before a replacement or refund is issued.
Non-Returnable Items
Because all sales are final, we do not accept returns or exchanges for:
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Incorrect size selected by the customer
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Change of mind
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Items that no longer fit
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Items purchased by mistake
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Items that have been worn, washed, altered, or damaged by the customer
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Normal wear and tear
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Damage caused by improper care or use
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Sale items
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Gift cards
If you are unsure whether an issue with your item qualifies for a replacement or refund, please contact us at codiciaclothing@gmail.com.
Exchanges
We do not offer exchanges.
If you receive an item that is damaged, defective, faulty, or incorrect, please contact us within 7 days of delivery. If your claim is approved, we will determine whether a replacement or refund is appropriate.
Refunds
Refunds are only considered for items that arrive damaged, defective, faulty, or incorrect and are approved by our team.
If your refund is approved, it will be issued to your original payment method. Please allow your bank or payment provider additional time to process and post the refund to your account.
We are unable to provide refunds for customer preference, incorrect sizing, change of mind, or other reasons unrelated to a damaged, defective, faulty, or incorrect item.
Important
Please inspect your order immediately after receiving it. If there is an issue, do not wear, wash, alter, or otherwise use the item before contacting us.
Claims submitted after 7 days from delivery may not be eligible for a replacement or refund.
By placing an order with our store, you acknowledge and agree to this Return & Refund Policy.
If you have any questions regarding this policy or your order, please contact us at codiciaclothing@gmail.com.